Tenant safety is paramount. Castle Arms buildings keep their front, back and side doors locked at all times. There are security cameras and lights at all the building entrances.
Tenants must be able to come and go freely, while others are kept out. Any guests, or delivery person, must enter through the front doors and be ‘buzzed in’ by the Tenant they are visiting. Here’s a sample ‘security script’ to make it easier for you or your visitors to not let strangers in when you’re at the entrance at the same time.
A security guard patrols the buildings overnight and as needed.
Entrance Doors
Castle Arms’ outer entry doors of each building are locked overnight [11 p.m. to 6 a.m.]. Have your keys with you every time you leave the building – especially during the overnight locked hours. Visitors arriving between 11 p.m. – 6 a.m., will need to call Tenants directly to say they’ve arrived. Tenants will need to go to the door to let them in. The intercom system cannot unlock the outer door.
Download the ‘security script’ you can follow.
Flashlights
In the event of a power outage, or other event where extra lighting is needed, all Castle Arms apartments are equipped with emergency flashlights.
Elevator Operation
Elevators are under 24-hour surveillance. They are inspected once-a-month to keep them in good working order. If it’s necessary for the elevator to be out-of-service for repair, or any other reason, it will be posted on the elevator.
Safety Tips
- Stairs must be kept clear. NO items are to be stored under or beside the stairwells.
- Don’t leave electric appliances on when not in use [stove, kettle, coffee maker, etc.].
- Do not smoke.
- Reduce/remove clutter or rubbish to avoid falls.
- Keep all hallways free of clutter or obstructions.
- Never wedge open a stairwell door or a fire exit.
- Do not store items on top of a stove or in the oven.
- Report all hazards immediately – 705-845-2038 or 705-845-2025.
Additional Reminders:
- Cassellholme is open 24/7. If you’re locked out, you can go there to make a phone call.
- If you have a cell phone, always keep it with you in case you’re locked out.
- If you don’t have a cell phone, keep a list of important phone numbers in your wallet for emergencies.
- As a last resort, call Emergency Maintenance if you’re locked out. They can come to the door to let you in 705-471-4866