Housekeeping and Maintenance
Staff and Tenants share the responsibility for keeping our buildings clean. Apartments are Tenants’ responsibility – including keeping appliances, the inside of the windows, carpets and flooring clean. Staff take care of daily cleaning of the hallways, common rooms, laundry rooms and washrooms.
Housekeepers go into each apartment once a year to complete the following health and safety cleaning:
- behind the fridge and stove
- living room and bedroom ceiling fans
- bathroom and above the stove exhaust fans
- the outside of solarium windows in Castle Arms buildings 1 and 2
All the windows on the outside of the building [without screens] are scheduled to be cleaned each summer, after the shad fly season.
Pest Control
A monthly inspection is done of all public areas for signs of unwanted pests. To report the sighting of pests [ants, flies, mice] in a public area, or in an apartment, contact the office 705-845-2025. Do NOT use aerosol sprays anywhere to control pests. These can trigger bad allergic reactions.
Snow Removal
Winter snow removal, sanding and salting is provided to keep the parking lot and walkways clear and free of ice. Tenants are responsible for clearing the snow around their vehicle. If a complete parking lot cleaning is needed, a notice is delivered at least 24 hours in advance. Tenants must move their vehicles. Castle Arms is only responsible for cleaning empty spots.
Maintenance/Repairs
Maintenance Work Order forms are in the laundry rooms. Once filled out, they are collected from the locked mailbox every weekday and maintenance/repairs are scheduled.