Contacts

Castle Arms Staff

Jamie,
Executive Director

The Executive Director reports to the Board and is responsible for setting the overall vision and strategic direction of Castle Arms, while overseeing its admi…The Executive Director reports to the Board and is responsible for setting the overall vision and strategic direction of Castle Arms, while overseeing its administration, operations, and day-to-day management.

Jennifer,
Operations Co-ordinator

The Operations Coordinator supports day-to-day operations by managing contractor relationships, tenant relations, and compliance with housing regulations, funding, and reporting requirements.

Jilly,
Health & Wellness Co-ordinator

The Health and Wellness Coordinator develops and delivers programs supporting the physical, mental, and social well-being of Castle Arms residents, while also providing property management and clerical support to staff and the Board.

Kim,
Transportation Services Coordinator,
705-474-4250 ext. 789

Alain,
Maintenance

The Maintenance Person oversees day-to-day property upkeep, including building systems, preventative maintenance, and fire and emergency preparedness.

Who To Call

If you have any of the following questions or concerns:

• changes in income
• changes in people sharing your apartment
• rules and regulations
• booking of common room
• late payment
• adjustments to rent charge
• vehicle registration
• explanation of rent charge
• maintenance work orders
• general complaints

Call one of these staff members:

Operations Coordinator    705-845-2025
Health & Wellness Coordinator    705-845-2038
Phone Services    705-474-4250 ext. 237
Transportation Services Coordinator    705-474-4250 ext. 789

Maintenance emergency 705-471-4866

• no heat
• no water
• broken water line [a dripping tap is NOT an emergency]
• no power
• elevator malfunction
• fire alarm beeping